About Us
We are a surf accomodation booking platform that specifically caters to surf stays all over the world. We understand the nuances of the surf travel industry and look to create a seamless booking experience for both the host and guests.
Why Choose Us
We understand surf travel
We are a team of surfers that love to travel and explore new waves.
Built with the host in mind
SurfTrips.co is enabling surf accomdation hosts to have more control than ever over their bookings
Easy to use interface
Our simple to use interface allows you to get your listings live in hours not weeks
Customise your listings
We understand you may offer a unique experience. Contact our team discuss listing modifications.
Our Features
A booking platform built specifically with surf stays in mind.
Account dashboard
All you need in order to manage your listings, payouts, analytics and more
Message Guests
Manage guest inquires to give your guests a seamless booking experience.
Promote Listings
Promote your listings to increase visibilty and stand out from the crowd.
Calendar Integration
Manually block out days or integrate with an ical feed from Airbnb or Booking.com
Fee Breakdown
A breakdown of the fee structure
Host Fees
Hosts pay a flat service of 15%. This competitive with Airbnb or Booking.com and keeps the pricing clear for the guest.
Guest Fees
Guests are charged 3% booking fee to cover the cost of payment processing.
Payouts
Hosts can request payouts via bank transfer as soon as your balance is over $200.
FAQ
How much does SurfTrips charge?
Hosts pay a flat service fee of 15% of the booking subtotal. The subtotal is your nightly price plus any optional fees you charge guests, like a cleaning fee, and doesn’t include SurfTrips fees and taxes. Guests typically pay a service fee of around 3% of the booking subtotal.
So, if you’re charging $100 USD a night for a 3-night stay, your booking subtotal is $300 USD. The Host service fee, which is generally 15% of your booking subtotal ($45 USD), is deducted from your earnings, and a service fee of 3% ($9 USD) is charged to guests and included in the total price they pay. In this example:
You’d earn $255 USD. Your guest would pay $309 USD.
SurfTrip’s fees are competitive, and we aim to keep fees clear for potential guests.
Why does SurfTrips charge service fees?
We rely on fees to help SurfTrips run smoothly and cover the costs of products and services that help you share your space, including:
- 24/7 customer support
- Marketing to guests via Google, social media and more
- Educational resources for Hosts
Are guests aware of these fees?
Yes. Services fees, cleaning fees and fees for extra guests are to guests, and the total price they’ll pay.
Can I approve guests before they book?
Yes. You can choose between instant booking or send booking request.
What happens if my property is damaged by a guest?
Property owners can request damage deposits from guests. Deposits help cover any potential damage caused by a guest, offering some reassurance that your property will be treated respectfully. If anything goes wrong, it can be reported to our team.
How and when do I get paid?
SurfTrips charges each guest directly to confirm the booking. You can request a payout 24 hours after a booking is confirmed or when and when your balance is over $200. Exactly when the funds arrive in your account depends on the payout method you choose.
Payout methods—bank transfers and PayPal. You can set up your payout method in your account and change it at any time.
How do I manage booking availability
You can open dates on your calendar up to two years in advance. The more dates you have available, the more options guests have to choose from.
Keeping your calendar availability up to date is important to avoid cancelling reservations. Cancellations can lead to fees and other consequences for you and unpleasant experiences for guests.
Can I sync my calender with other platforms
Yes. With by using an ical feed you can connect to any other platform that offers an ical export feed. This includes Booking.com and Airbnb. You can also export your SurfTrips feed if you would like to import it into other platforms. The feed will be checked every hour.
What are the cancellation policies?
As a host you will have to deal with cancellations from time to time. Your cancellation policy will be determined by you and listed on the listing. Balancing the needs of guests and business can be a delicate task. Fortunately, it is possible to offer flexibility while also protecting your interests.
When will my property go online?
Once you’ve finished creating your listing, you can open your property for bookings on our site. We will need verify your listing before you can start accepting bookings, but you can use this time to get familiar with our backend dashboard and get prepared for your first guests.